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Refund Policy

At Basha Jewelry Solution, we value your satisfaction and want to ensure a positive shopping experience. Our 50% refund policy is designed to address certain circumstances where a partial refund may be applicable. Please review the following details:

Eligibility for 50% Refund: 

This policy applies to products purchased directly from Basha Jewelry Solution.
Items eligible for a 50% refund are those that meet the specified criteria outlined below.

Criteria for 50% Refund:

Change of Mind: If you change your mind about the purchase and wish to return the item within 30 days of receiving it, you may be eligible for a 50% refund.

Unsatisfactory Quality: If you find the product to be of unsatisfactory quality, but not necessarily defective, you can request a 50% refund within 30 days of receiving the item.

Size or Fit Issues: If the item does not fit as expected or if you ordered the incorrect size, you can request a 50% refund within 30 days of receiving the item.

Refund Process:

To initiate a 50% refund request, contact our customer service within the specified timeframe.

Provide your order details, reason for the refund, and any relevant supporting information.

Refund Processing:

Once your 50% refund request is approved, we will initiate the refund process.
Refunds will be issued using the same payment method used for the original purchase.

Please allow up to 30 business days for the partial refund to be processed and reflected in your account.

Non-Refundable Items: 

Shipping and handling charges are non-refundable.

Custom-made or personalized items are not eligible for a 50% refund under this policy.

Return Shipping:

If a return is required for a 50% refund, we will provide instructions on how to return the item.

Return shipping costs for eligible refund reasons will be the responsibility of the customer.

Cancellation of Orders:

If you wish to cancel an order eligible for a 50% refund, please contact us as soon as possible.

Orders that have already been shipped may not be eligible for cancellation under this policy.

Please note that this Refund Policy is subject to change without prior notice. It is recommended to review the policy before making a purchase. For more detailed information or specific inquiries regarding Refunds, please contact our customer service team.